Volumatic and Gemsys – working together for over 15 years in North America

As Volumatic celebrate its 50th Anniversary in 2022, the group looks at some of the key partnerships established during this time.

Success in the Canadian market, particularly in the QSR industry, came with distribution partner Gemsys Money Handling Systems Inc.

Keen to find an established partner that understood secure and intelligent cash handling and had proven success in the QSR sector, Volumatic started working with Gemsys back in 2007.

During the time Volumatic and Gemsys have worked together, over 1,800 CounterCache intelligent (CCi) devices have been rolled out in restaurant locations across Canada and the US.

Gemsys’ in-depth knowledge of cash handling in QSR and retail has enabled them to provide meaningful software solutions that integrate with Volumatic’s cash handling hardware solutions.

Priding themselves as technology driven, Gemsys has helped leverage the intelligence of Volumatic products to offer solutions like Websafe, which when combined with the award-winning CCi manages the full cycle of cash. This combination has overcome many of the common cash handling challenges faced by both QSR and retail establishments and helps set Volumatic apart from its competitors in North America.

Volumatic and Gemsys are fully aligned when it comes to delivering exceptional aftersales support and service. Both organizations boast an impressive client base of satisfied CCi, CountEasy and Websafe customers, which is testimony to the strength of the partnership.

James Harris, MD at Volumatic, said: “We’re proud to have many successful partnerships in Canada and the U.S., and Gemsys is a vital part of our success within the QSR sector. Having worked together for over 15 years, we have combined our areas of expertise to deliver first-class cash management solutions that deliver both unrivalled cost-savings and efficiencies.

“We look to continue our partnership with Gemsys for many years to come with the continued rollout of our CCi and CountEasy devices, alongside Gemsys’ innovative Websafe technology.”

Jack Lord, CEO at Gemsys, said: “Gemsys and Volumatic have enjoyed a successful distribution partnership for over 15 years. Since 2012, several thousand CCi devices have been deployed across North America with Gemsys Websafe cash management solutions. These numbers continue to grow as QSR, and retail operators realize the importance of leveraging technology to manage and grow their businesses.

“Volumatic and Gemsys are aligned in their consultative approach to serve their customers’ needs and deliver cost effective solutions on time and on budget. Delivering and supporting bespoke, scalable cash management and control solutions allows our customers to focus on what they do best – deliver best in class service.”