Bike Club awards ArrowXL contract to support

13 December, 23
ArrowXL, the UK’s largest and longest established two-person home delivery specialist, has been awarded a contract by Bike Club

ArrowXL, the UK’s largest and longest established two-person home delivery specialist, has been awarded a contract by Bike Club, one of the world’s largest kids’ bike subscription service with over 50,000 members. Under the terms of the deal ArrowXL will deliver over 1,000 new and pre-loved bikes per month to households across the UK.

Bike Club gives customers the choice of subscribing to a new bike or a reBike – a pre-loved bike that has been expertly refurbished by a skilled team of mechanics enabling them to exchange their bike once it is outgrown. ArrowXL will deliver the new or pre-loved bike to the customer on a nominated delivery date and collect their old bike, to return it to the Bike Club HQ where it’ll be refurbished to industry leading standards before returning to the fleet, ready to be ridden and loved by a new family.

Each Bike Club bike saves 336Kg CO2 vs an owned bike.

ArrowXL will provide Bike Club customers with an SMS and email with their two-hour time slot the day before their delivery. Customers can track their delivery in real-time on the day using the live tracking web app.

Lee Trower, Director of Operations at Bike Club said: “In 2023 we were officially B-Corp certified, solidifying our position as a sustainable business and it is important for us to work with a delivery partner that supports this. The ArrowXL solution is to co-ordinate daily deliveries to our site, allowing drivers to collect the new and pre-loved bikes for delivery at the same time as returning the exchanged bikes, delivering cost efficiencies but also providing a significant reduction in carbon emissions.”

Allan Pape, Business Development Manager at ArrowXL, added: “As the largest two-person home delivery specialist in the UK we are able to offer Bike Club a bespoke service that builds on the level of service they can offer their customers and supports their sustainability commitments. This partnership solidifies our position as a leading delivery provider in the fitness and cycling equipment where we are seeing significant growth.”

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