Henderson Technology strikes EPOS deal with Alliance Supermarkets

Channel Island convenience store chain Alliance Supermarkets has teamed up with Henderson Technology to roll out the EDGEPoS EPOS system across its entire estate on Jersey and Guernsey.

The installation of the EDGEPoS platform, which was completed in only five weeks, will give Alliance full control of its five stores from one central location, helping to simplify processes such as ordering and stock control.

Alliance is an independent and locally owned supermarket with five stores - four in Jersey and one store in Guernsey. The stores stock a wide selection of well-known local and international products including fresh produce, meat, chilled and frozen items to beers, wines and spirits and household products. The chain prides itself on quality and value and regularly introduces new products that include organic, plant based and vegetarian options.

The small close-knit team take pride in offering excellent customer service to both islanders and holidaymakers and consider themselves an important part of the local community.

The addition of EDGEPoS to the store estate brings a number of technological and sustainability benefits to shoppers, including self-checkouts and the introduction of ESELs in Guernsey.

“We needed to upgrade our systems and when we were introduced to Henderson Technology, we knew we made the right decision,” said Ross Falla, Financial Director of Alliance.

“As well as the system being ideal for our needs, we have the comfort of knowing its origins are based in the convenience market, built by independent and company-owned retail outlets for use in their own network.

“The project team ensured the smooth planning and transition as we rolled out the system to all five stores. We look forward to using the system’s full capabilities and working with Henderson Technology for the duration of our agreement and beyond.”

Henderson Technology Retail Operations Director Darren Nickels said: “After a competitive tender process, we are delighted to have been selected by Alliance to roll out EDGEPoS across their five Nisa-supplied stores.

“Their experienced team were looking for a progressive, future-proof, c-store EPOS system that could integrate their supplier and operations database with their EPOS platform, while at the same time cope with the demands of their busy stores, and we were delighted to be able to fulfil all those requirements.”