Europa Warehouse has renewed its contract with long-standing customer and leading supplier of equipment and servicing for the logistics and fulfilment sector, Southgate Global.
Southgate Global is a leading operational logistics equipment, consumables and technical services supplier. With a wealth of expertise across retail, 3PL, e-commerce, post & parcel and general manufacturing, it supports single-site, multi-site and global companies across the UK, Europe and beyond.
Southgate leads the market in the global sourcing, manufacture, and innovative product design and development, improving productivity and efficiency whilst reducing operational costs.
Gavin Rawson, Head of Logistics at Southgate Global comments: “We have extended our contract with Europa Warehouse for a further four years, having worked successfully with Europa for almost a decade. In addition, the Europa team in Birmingham has established an excellent knowledge of our business and its products as well as a strong understanding of how we operate.
“The operation and its team perfectly fit our needs and offers the right level of operational flexibility on a day-to-day basis. The level and quality of service is extremely high across every department we utilise at Europa.”
The Southgate team values the successful partnership with Europa which has been built up over many years and particularly how agile its approach is, providing the fulfilment expertise, scalability and flexibility needed to help customers succeed.
East Anglian-headquartered Southgate also utilises Europa’s and road freight operations to successfully and seamlessly fulfil customers’ orders of its innovative packaging solutions.
Crucially, Southgate and its end-customers benefit from Europa’s Delivery Duty Paid (DDP) service Europa Flow - created to provide seamless import and export of goods, post Brexit. Europa’s Birmingham facility proudly houses the Southgate Innovation Centre, a purpose designed space used to demonstrate Southgate’s growing new product portfolio.
Europa Warehouse is the 3PL division of the UK’s largest independent logistics provider Europa Worldwide Group. It has three sites in total offering over a million sq. ft. of pristine 3PL fulfilment space. Two are centrally located within the Midland’s ‘golden logistics triangle’ (in Birmingham and Northamptonshire), and Europa’s Dartford site is close to the Dartford Crossing, the gateway to European markets. All are strategically placed to offer excellent transport connectivity to the UK's major cities, ports, and airports.
Customers at Europa Warehouse also enjoy additional benefits, including cash-flow boosting HRMC bonding facilities, affordable automated fulfilment capability and enhanced security and stock control.
Europa prides itself on high level of infrastructure which combines quality 3PL fulfilment with advanced software and IT systems, providing customers with visibility and control over day-to-day operations. This operational excellence is supported by a strong culture with its continued investment in the development, motivation and engagement of its people, developing to deliver the highest levels of customer service.
Dionne Redpath Chief Operating Officer and Head of Warehouse at Europa Worldwide Group, comments: “It’s our fundamental job to power the growth of our customers and to do that we need to deeply understand their business, working together as one team under one roof. With Southgate, we have developed a strong, collaborative relationship over several years which means that they can be 100 per cent confident in the quality of service that we will deliver to their end-customer.
“The continued success of the partnership with Southgate is testament to the quality of our team and services in Birmingham and across the wider group. Everybody here is totally committed to the success of our customers, because if their business grows then our business grows and that is best for everyone.”
Gavin added “Europa’s level of knowledge and understanding of our business has grown over time and this synergy provides us with a very successful partnership.”