Handmade furniture retailers, The Bespoke Carpentry Co, have recruited the UK’s leading two-person delivery specialists Panther Logistics as their sole delivery partner.
Panther will be providing The Bespoke Carpentry Co customers with their next day delivery service, as well as delivery to room of choice, weekends and premium options in order to ensure total flexibility.
Launched with an ambition to spur change within the furniture industry, The Bespoke Carpentry Co pledges support for all UK businesses and keep trade within the local economy.
Purchasing all their materials from the UK, the company combines tried and tested joinery methods with modern machinery to achieve strong, solid and beautifully hand crafted furniture.
Since the pandemic, the company has grown from strength to strength. Starting with three employees in 2018, the company has expanded rapidly and now boasts a headcount of 15 and continues to grow.
Such was the level of growth that the bespoke furniture specialists called upon the services of Panther Logistics in order to cater for the continued demand and scale their delivery offering to customers.
James Langer, Business Development Manager at Panther Logistics commented: “Panther Logistics is delighted to be working alongside The Bespoke Carpentry Co to maximise their delivery offering and provide their customers with a best-in-class service.
“For Panther, customer experience is paramount and we aim to make the delivery process as easy and convenient as possible for our customers and – most importantly – for their customers. We are therefore very much looking forward to providing our flexible and professional delivery services to their much-valued customers and helping to enhance their brand.
“With our extensive experience in the furniture market as well as our leading expertise as a two-person delivery provider, we are confident that Panther Logistics will be a valuable asset to The Bespoke Carpentry C”
Barbara Matinho, Marketing Executive at The Bespoke Carpentry Co also said: “Due to our significant growth over the past two years, choosing the right delivery partner was vital as they would essentially be a direct reflection of our brand.
“In Panther we found everything that we wanted from a delivery provider. We felt that their customer-centric ethos was very much in line with our own and their range of flexible services on offer fit with our requirements. The company’s established reputation as the leading provider in two-person delivery also made the choice to adopt them as our sole delivery partner a simple one.
“With previous providers, delivery length would stretch up to a week – which wasn’t ideal when lead time is already between three to four weeks due to all furniture being bespoke and made to order.
“Thanks to Panther’s next day delivery service once the order was completed, this issue was entirely circumvented. Equally, along with their premium services, their ability to deliver at weekends provides total flexibility to our customers – who will also benefit from their transparent end-to-end tracking system which provides them with total visibility – ensuring that any uncertainty associated with the delivery process is alleviated.”